Calendar - takes you to the Calendar page where you can view outstanding or completed work orders by request date, target completion date, etc.Home - takes you to the MaintenanceDirect home page.The tabs at the top of the screen help you navigate to important areas of the application.Click the Logout link in the far right corner of the page to exit the system.If you are a user in multiple Dude Solutions applications, you can select the application from the list to jump between the different programs. The Application Links drop down box is also in this section.
Click on the My Account link to go to your personal information page, where you can change your password or update your information.Here are some highlighted sections of the Administrator page: My Account Link The elements of the MaintenanceDirect Home Page will vary for each user role, although the basic layout will be the same. If you need additional assistance logging in, see our Login Help page.Click Forgot Password? to have an email sent to you with instructions to reset your password.Click Forgot Login Name? to have your login name emailed to you.If you have forgotten your login information, click the Forgot Login Name or Password? link under the Sign In button.Make sure that MaintenanceDirect is selected in the product box.If needed, click on the eye icon ( ) to view the text you have entered in the Password field.On the Account Login screen, enter your Username and your Password.Bookmark this page or create a shortcut on your desktop to make it easy to come back to this page later. Open your web browser and type md. into the address bar and hit the Enter key.If you are having difficulty logging in using SSO or you are unsure whether your organization utilizes SSO for their Dude Solutions products, please contact your technology help desk for assistance. *Note: If your organization is using SSO (single sign on) for user authentication, your login experience may be different. The Facilities Office is located in Room 07 on the lower level of the Lombardo Student Center.Back to MaintenanceDirect Main Menu MaintenanceDirect Home Page Logging into MaintenanceDirect
(Facilities Personnel Only) Facilities Office We appreciate calls when there is an emergency however, we still need a work order placed in order to keep record of the issue and the follow up efficiently. NOTE: Facilities staff will only enter a resident hall room or student living space after 10am to perform maintenance work unless it is an emergency. is : JCU21Įach Requester has his/her own individual and private password to access Schooldude, which is not the same as the SUBMIT password. Furthermore, the system allows for date stamped information for every data entry into the system, so a history of “who and when” regarding work orders is documented. It also provides reply information with every change in the status of a work order. The system allows Requesters to directly enter a work order into the Facilities Department 24/7 from the convenience of his/her own computer. John Carroll University has been using the Schooldude system since the fall of 2005. Schooldude is a web-based work order entry system.